Careers at Remota

IT Operations Associate

Department
Operations
Location
Emeryville, CA
Workplace Type
In Office
Employment Type
Full-Time
Experience
Previous experience in one or more of the following areas is preferred, but not required: Warehouse operations - Inventory control - Shipping and receiving - Logistics - Manufacturing - Technology operations - A related hands-on operational environment
Reports To
IT Operations Associate
Base Salary Range
$20-$25/Hour

The Role

As an IT Operations Associate, you’ll work in a hands-on operations environment where you’ll receive, process, prepare and ship technology while maintaining accurate inventory and ensuring every device meets our quality standards.

Every laptop, desktop, tablet and mobile device that passes through our operations must be received, tracked, prepared and processed with accuracy, security and attention to detail.

This is an entry-level role, and we’ll provide training on our systems, equipment and processes. The position is ideal for someone who enjoys hands-on, process-driven work, follows established procedures and takes pride in producing consistent, high-quality work.

While you’ll work with technology every day, this role is focused on operational execution rather than advanced technical troubleshooting or software development.

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What You’ll Do

  • Receive, inspect and process incoming technology shipments.
  • Accurately inventory, label and organize assets within our inventory management system.
  • Prepare laptops, desktops, tablets and mobile devices for customer deployment.
  • Image, configure and update Windows and macOS devices using established procedures.
  • Perform quality inspections to ensure devices meet customer requirements.
  • Package and prepare outbound customer shipments.
  • Maintain inventory accuracy and warehouse organization.
  • Securely process devices throughout their lifecycle, including deployment preparation and end-of-life processing.
  • Coordinate warranty repair requests with manufacturers.
  • Assist with inventory audits and other operational projects.
  • Occasionally assist with client pickups and deliveries, including driving company vehicles as needed.
  • Safely operate warehouse equipment, including pallet jacks.
  • Maintain a clean, organized and safe work environment.
  • Work collaboratively with team members to meet daily operational goals.
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    What You Bring

  • High school diploma or equivalent.
  • Basic computer knowledge and familiarity with Windows or macOS preferred.
  • Strong attention to detail and organizational skills.
  • Reliable attendance and punctuality.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Willingness to learn and adapt.
  • Team-oriented mindset with a commitment to producing high-quality work.
  • Ability to follow established procedures consistently and accurately.
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    Physical / Job Requirements

  • Valid driver’s license with a satisfactory driving record.
  • Ability to lift up to 50 pounds.
  • Ability to safely operate warehouse equipment, including pallet jacks.
  • Ability to assist with client pickups and deliveries as needed.
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    Why Join Remota

    At Remota, you’ll gain hands-on experience working with enterprise technology while developing practical skills in operations, inventory management, quality control, logistics and device lifecycle processing.

    We provide hands-on training and opportunities to expand your knowledge while working with a wide variety of devices and customer environments. Employees who demonstrate reliability, initiative and strong performance can take on greater responsibility and more complex work over time.

    If you enjoy working with technology, appreciate hands-on work and take pride in accuracy, quality and teamwork, this is an opportunity to build practical experience in IT operations.

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    Apply

    Interested in this role? Send us your information and resume.
    Apply for This Role